RIBridges Alert If you may be impacted by the RIBridges data breach, take 5 important steps to protect your personal information today. Please follow this link to find out how to protect your personal information.UPDATED CALL CENTER HOURS AND INFORMATIONPlease call 833-918-6603 Monday – Friday, 9 a.m. to 9 p.m. Saturday – Sunday 11 a.m. to 8 p.m.Call center staff will be able to provide general information about the breach as well as steps customers can take now to protect their data. Unfortunately, as the analysis of the data involved is still happening, call center staff will not be able to confirm whether a particular individual’s data is or is not included in the breach at this time. NOTE: The Call Center will not be open Christmas Eve and Christmas Day, December 24 and 25, or New Year’s Eve and New Year’s Day, December 31 and January 1.
APRA Request The Office of the Governor has established the following procedures regarding inspection and copying of public records under R.I. General Laws § 38-2-1 et seq., commonly known as the Access to Public Records Act. A request can be made in person between the hours of 8:30 AM and 4:30 PM, or by letter or email by using the Public Records Request Form. If you do not provide any identifying or contact information you must contact the Public Records Officer to obtain a request number so that we may respond to your request. The Access to Public Records Act allows ten (10) business days within which to respond to a public records request. This time period can be extended to twenty (20) business days if the voluminous nature of the request, the number of request for records pending, or the difficulty in searching for and retrieving or copying the requested records is such that additional time is necessary. Any denial of the right to inspect or copy records, in whole or in part, will be made to you in writing, and will include the reason(s) for the denial and the procedures for appealing the denial. The cost per copied page is fifteen cents ($0.15). The hourly cost for a search and/or retrieval is fifteen dollars ($15.00) per hour. There is no charge for the first hour of a search and/or retrieval. The text of the Access to Public Records Act is available online. Public Records Officer State House, Room 119 Providence, RI 02903 Governor's Office APRA Request Form